{"id":22728,"date":"2026-05-26T13:29:47","date_gmt":"2026-05-26T07:59:47","guid":{"rendered":"https:\/\/brajsugandh.in\/?page_id=22728"},"modified":"2026-05-27T17:45:52","modified_gmt":"2026-05-27T12:15:52","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Frequently Asked Questions (FAQ)<\/h4>

Welcome to the Braj Sugandh Power Solution FAQ Page<\/strong>. Here you\u2019ll find quick answers to common questions about our products, orders, shipping, and returns.<\/p>

\"\ud83d\uded2\" Orders & Products<\/h5>

Q: How can I place an order?<\/strong><\/p>

  • You can order directly through our website (brajsugandh.in<\/em>) by adding products to your cart and completing checkout.<\/p><\/li><\/ul>

    Q: Do you manufacture BLDC fan driver PCBs?<\/strong><\/p>

    • Yes, we specialize in BLDC ceiling fan driver control PCBs and related accessories.<\/p><\/li><\/ul>

      Q: Are manuals and accessories included?<\/strong><\/p>

      • Yes, all products come with the required manuals and accessories unless otherwise specified.<\/p><\/li><\/ul>

        \"\ud83d\ude9a\" Shipping<\/h5>

        Q: How long does delivery take?<\/strong><\/p>

        • Standard delivery is 3\u20137 business days<\/strong> depending on your location. Remote areas may take longer.<\/p><\/li><\/ul>

          Q: Do you ship outside India?<\/strong><\/p>

          • Currently, we ship across India. For bulk or international orders, please contact us at brajsugandh@gmail.com<\/strong>.<\/p><\/li><\/ul>

            Q: How can I track my order?<\/strong><\/p>

            • Tracking details will be shared via email\/WhatsApp once your order is dispatched.<\/p><\/li><\/ul>

              \"\ud83d\udd04\" Returns & Refunds<\/h5>

              Q: What is your return policy?<\/strong><\/p>

              • Products can be returned within 7 days of receipt<\/strong>, provided they are undamaged and in resaleable condition with all accessories and manuals intact.<\/p><\/li><\/ul>

                Q: How do I initiate a return?<\/strong><\/p>

                • Contact us at brajsugandh@gmail.com<\/strong> or WhatsApp 9996025302<\/span> within 7 days of receiving the product, mentioning the reason for return.<\/p><\/li><\/ul>

                  Q: When will I get my refund?<\/strong><\/p>

                  • Once the returned item is received and verified, a full refund<\/strong> will be processed within 3 business days<\/strong>.<\/p><\/li><\/ul>

                    \"\ud83d\udcb3\" Payments<\/h5>

                    Q: What payment methods do you accept?<\/strong><\/p>

                    • For a faster delivery, We Prefer Direct bank transfer to our company\u2019s current account details given on bottom of home page<\/strong><\/em>. We also accept secure online payments through trusted gateways installed on ours website. Sensitive payment details are not stored.<\/p><\/li><\/ul>

                      Q: Will I be charged extra for shipping?<\/strong><\/p>

                      • Shipping charges are calculated at checkout based on weight and destination. Some promotions may include free shipping, especially orders value more than Rs. 1000\/-<\/p><\/li><\/ul>

                        Warranty:<\/h4>

                        Q1. How long is the warranty valid?<\/strong> The warranty period is clearly mentioned on the product, listing, or invoice (e.g., 1, 2, or 3 years from the date of purchase).<\/p>

                        Q2. How can I claim warranty?<\/strong> To claim warranty, please send the following to brajsugandh@gmail.com<\/strong> or WhatsApp 9996025302<\/strong>:<\/p>

                        • A copy of your invoice<\/p><\/li>

                        • Photos or video showing the problem with the product<\/p><\/li><\/ul>

                          Q3. What is not covered under warranty?<\/strong> Warranty will not apply if the product is:<\/p>

                          • Misused or overloaded<\/p><\/li>

                          • Damaged due to water penetration<\/p><\/li>

                          • Physically damaged<\/p><\/li><\/ul>

                            Q4. What should I do when a problem arises?<\/strong> Contact us immediately. After our confirmation, send the product to our warehouse address (mentioned on our website) on a freight-paid basis<\/strong>.<\/p>

                            Q5. What happens after I send the product?<\/strong> We will examine the product and decide whether to:<\/p>

                            • Repair it<\/p><\/li>

                            • Replace it<\/p><\/li>

                            • Refund on a pro-rata basis (if repair\/replacement is not possible)<\/p><\/li><\/ul>

                              Q6. How does pro-rata refund work?<\/strong> Example: If the product cost is \u20b92000 with a 2-year warranty and the issue arises after 1 year, you will receive a refund of \u20b91000.<\/p>

                              Q7. Will GST be refunded?<\/strong> No. GST paid to the Government cannot be refunded.<\/p><\/div>

                              \"\ud83d\udcde\" Support<\/h5>

                              Q: How can I contact customer support?<\/strong><\/p>

                              • Email: brajsugandh@gmail.com<\/strong><\/p><\/li>

                              • WhatsApp: 9996025302<\/span><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                Frequently Asked Questions (FAQ) Welcome to the Braj Sugandh Power Solution FAQ Page. Here you\u2019ll find quick answers to common questions about our products, orders, shipping, and returns. Orders & Products Q: How can I place an order? You can order directly through our website (brajsugandh.in) by adding products to your cart and completing checkout. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-22728","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions (FAQ) - Braj Sugandh Power Solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions (FAQ) - Braj Sugandh Power Solution\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions (FAQ) Welcome to the Braj Sugandh Power Solution FAQ Page. Here you\u2019ll find quick answers to common questions about our products, orders, shipping, and returns. Orders & Products Q: How can I place an order? You can order directly through our website (brajsugandh.in) by adding products to your cart and completing checkout. […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Braj Sugandh Power Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Braj-Sugandh-Power-Solution\/61566904192334\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-27T12:15:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f6d2.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/\",\"url\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/\",\"name\":\"Frequently Asked Questions (FAQ) - Braj Sugandh Power Solution\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/s.w.org\\\/images\\\/core\\\/emoji\\\/17.0.2\\\/svg\\\/1f6d2.svg\",\"datePublished\":\"2026-05-26T07:59:47+00:00\",\"dateModified\":\"2026-05-27T12:15:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/s.w.org\\\/images\\\/core\\\/emoji\\\/17.0.2\\\/svg\\\/1f6d2.svg\",\"contentUrl\":\"https:\\\/\\\/s.w.org\\\/images\\\/core\\\/emoji\\\/17.0.2\\\/svg\\\/1f6d2.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/frequently-asked-questions-faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions (FAQ)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#website\",\"url\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/\",\"name\":\"Braj Sugandh Power Solution\",\"description\":\"Trust and transparency before the PROFIT...\",\"publisher\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#organization\",\"name\":\"Braj Sugandh Power Solution\",\"url\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/brajsugandh.in\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/bs-ps-_1.jpg\",\"contentUrl\":\"https:\\\/\\\/brajsugandh.in\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/bs-ps-_1.jpg\",\"width\":200,\"height\":40,\"caption\":\"Braj Sugandh Power Solution\"},\"image\":{\"@id\":\"https:\\\/\\\/brajsugandh.in\\\/shop\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/people\\\/Braj-Sugandh-Power-Solution\\\/61566904192334\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions (FAQ) - Braj Sugandh Power Solution","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions (FAQ) - Braj Sugandh Power Solution","og_description":"Frequently Asked Questions (FAQ) Welcome to the Braj Sugandh Power Solution FAQ Page. Here you\u2019ll find quick answers to common questions about our products, orders, shipping, and returns. Orders & Products Q: How can I place an order? You can order directly through our website (brajsugandh.in) by adding products to your cart and completing checkout. […]","og_url":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/","og_site_name":"Braj Sugandh Power Solution","article_publisher":"https:\/\/www.facebook.com\/people\/Braj-Sugandh-Power-Solution\/61566904192334\/","article_modified_time":"2026-05-27T12:15:52+00:00","og_image":[{"url":"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f6d2.svg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/","url":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/","name":"Frequently Asked Questions (FAQ) - Braj Sugandh Power Solution","isPartOf":{"@id":"https:\/\/brajsugandh.in\/shop\/#website"},"primaryImageOfPage":{"@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/#primaryimage"},"image":{"@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/#primaryimage"},"thumbnailUrl":"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f6d2.svg","datePublished":"2026-05-26T07:59:47+00:00","dateModified":"2026-05-27T12:15:52+00:00","breadcrumb":{"@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/#primaryimage","url":"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f6d2.svg","contentUrl":"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f6d2.svg"},{"@type":"BreadcrumbList","@id":"https:\/\/brajsugandh.in\/shop\/frequently-asked-questions-faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/brajsugandh.in\/shop\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions (FAQ)"}]},{"@type":"WebSite","@id":"https:\/\/brajsugandh.in\/shop\/#website","url":"https:\/\/brajsugandh.in\/shop\/","name":"Braj Sugandh Power Solution","description":"Trust and transparency before the PROFIT...","publisher":{"@id":"https:\/\/brajsugandh.in\/shop\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/brajsugandh.in\/shop\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/brajsugandh.in\/shop\/#organization","name":"Braj Sugandh Power Solution","url":"https:\/\/brajsugandh.in\/shop\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brajsugandh.in\/shop\/#\/schema\/logo\/image\/","url":"https:\/\/brajsugandh.in\/wp-content\/uploads\/2024\/09\/bs-ps-_1.jpg","contentUrl":"https:\/\/brajsugandh.in\/wp-content\/uploads\/2024\/09\/bs-ps-_1.jpg","width":200,"height":40,"caption":"Braj Sugandh Power Solution"},"image":{"@id":"https:\/\/brajsugandh.in\/shop\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/people\/Braj-Sugandh-Power-Solution\/61566904192334\/"]}]}},"_links":{"self":[{"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/pages\/22728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/comments?post=22728"}],"version-history":[{"count":10,"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/pages\/22728\/revisions"}],"predecessor-version":[{"id":22757,"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/pages\/22728\/revisions\/22757"}],"wp:attachment":[{"href":"https:\/\/brajsugandh.in\/shop\/wp-json\/wp\/v2\/media?parent=22728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}